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Organisation

Reference for the Organisation page - manage your organisation's settings, details, and team members.

The Organisation page is where you manage your organisation's settings and details, and the people who belong to it. In the app it's titled Organisation management.

Use it to set how your organisation is identified and to manage who has access. These settings apply to every member, unlike the personal settings on the Profile page.

Organisation name

Edit your organisation's name from here. The name identifies your organisation across Support Fusion, including to the partner organisations you connect with, so keep it recognisable.

Team members and invitations

Invite team members by email and manage the people already in the organisation. You can resend or cancel a pending invitation, and remove an existing member. Members share the organisation's connections and settings, so anyone you add can act on its relationships.

Note: You can't remove yourself from the organisation. Have another member do it if you need to be removed.

How organisation settings affect everyone

Changes here apply to every member. Settings that belong to one person, such as their own name and notification preferences, are on the Profile page.

Related pages

  • Profile: your personal account settings.

  • Settings: platform credentials and connections.

  • Billing: subscription and billing details.

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